Terms of Service

Last updated: October 23, 2026

Rejuvenate! SMS Terms

These terms apply to optional customer-care text messaging from Rejuvenate! (Frederic S Joyce MD PC) for our Utica, New York and Basalt, Colorado locations.

What messages you may receive

With your permission, we may text you about your enquiries, appointment availability, scheduling requests, appointment changes or cancellations, and requested staff follow-up. Messages may be sent by practice staff or our virtual assistant, Clara. This customer-care program does not enroll you in promotional or bulk marketing messages.

Your consent and choices

We obtain your permission before sending requested texts. You may give verbal permission during a call with our staff or Clara. If you text us first, we may respond to that specific enquiry; this does not enroll you in ongoing or promotional messaging. Consent to texting is optional and is not a condition of purchasing services or receiving care.

Message frequency and charges

Message frequency varies depending on your enquiry and requested assistance. Message and data rates may apply. Contact your mobile carrier for details about your plan.

Opting out and getting help

Reply STOP to opt out of this SMS program. You may receive one message confirming your opt-out. You will not receive further messages through the program unless you opt in again. Reply HELP for help, or call Rejuvenate! Utica at 315-926-7407 or Rejuvenate! Basalt at 970-902-3766. You may also email info@rejuvenate-medspa.com.

Privacy

See our Privacy Policy for how we handle information associated with text messaging. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Consent is specific to Rejuvenate! and is not transferred to reCODE or another business.

Delivery and appointment status

Text delivery depends on your carrier and network availability. Carriers are not liable for delayed or undelivered messages. An appointment request is not a confirmed appointment until Rejuvenate! confirms it. Please contact the practice if you are unsure whether a booking, cancellation or change has been completed.

Clinical questions and emergencies

Text messaging is for administrative assistance and is not a substitute for medical evaluation. Do not send detailed medical information, payment card details or passwords by text. Do not use texting for emergencies. In an emergency, call 911.

Contact

Rejuvenate! Utica: 2714 Genesee Street, Utica, NY 13502.
Rejuvenate! Basalt: 110 Midland Avenue, 2nd Floor, Basalt, CO 81621.
Privacy questions: privacy@rejuvenate-medspa.com.

Updates

We may update these terms by posting a revised version on this page with an updated date. Changes do not create consent to new message categories; any additional consent required will be obtained separately.